Cloud Storage Update 12/11:
With the fall 2012 Dashboard Update Microsoft has added Cloud Storage as an option. This doesn’t invalidate anything written below, but depending on your need Cloud Storage may make my old article obsolete. Everything I originally wrote still works, but using Cloud Storage is a simpler and official method to use multiple consoles. I’ve since added an article on using the Cloud with Forza 4.
DLC is still a problem when using the Cloud. Before trying to play your Cloud save on a different console you will need make sure all DLC is installed on the other Xbox. DLC includes :
- Launch Bonus Pack
- LCE VIP Pack
- BMW Art Car Pack
- Up to 5 Pre-Order Cars
- Forza Disc 2
- Monthly DLC Packs
- Porche Expansion Pack
- Hyundai Veloster Bonus Pack
- 2013 SRT Viper GTS Bonus Pack
You see #5 in that list? This is a gotcha. Disc 2 includes car packs that are seen as DLC by the game. If you installed it on your hard drive, you need to have it installed on the hard drive of the machine you are trying to play on. But run into a Catch-22, you can only install it from in the game and if you load a save that used it when you don’t have it installed you run risk of losing cars. In this case use a different gamertag or a different save location to start Forza and run the first race then install Disc 2. After Disc 2 is installed and you have all the DLC installed from your download history you shouldn’t have problems. If you get an warning message when you start the game about unlicensed content, you missed something. Since a single disc version of FM4 was bundled with some Xboxes you can now buy the disc 2 DLC from the Marketplace as well.
Notes on Revision:
Since I originally wrote this Microsoft has introduced a couple features that needed to be addressed and FM4 launched.
First off, Microsoft enabled USB flash drive support when the “Slim” consoles were introduced. I’ve since moved to flash drives instead of the memory unit. I’ve updated the text the reflect this. Use of memory units should be avoided at this point in time.
Whenever I mention a USB flash drive below an older memory unit could be used in it’s place on a first generation Xbox, but there’s no reason why you should. The USB flash drives are large enough they could replace hard drives that shipped with my original Xbox. Memory Unit support was dropped completely from the the Slim consoles. I went ahead and bought the officially licensed Xbox Flash Drive by Sandisk even though there were cheaper alternatives. The Xbox supposedly verifies the performance of the device when it formats it and will reject low performance flash drives. I’ve used 3 different devices (FM3’s LCE Flashdrive, and older 8GB Sandisk and the Xbox Flash Drive) and all have worked. For the month leading up to FM4’s launch I played Mass Effect 2 and Forza 3 off the USB drive without problems.
The second change was the introduction of Xbox Live Family Plans. You break even on 2 accounts and start saving at 3 accounts. It also simplifies account management. Even though my girlfriend had her own account I was paying for it and doing all the management. She also usually left it to me to buy points and download DLC. I had 3 accounts from the FM2 days where I ran one account in each region in the game. So, I had 4 accounts I was managing with different expiration dates. It seemed whenever I used one of my secondary accounts it needed to be renewed. Collecting them into one family just made sense. The only drawback I’ve seen is the primary account is the only one that can buy points now. For a secondary account to get points you have to do a transfer.
Lastly the Xbox 360 Slim was introduced that changed the form factor for the hard drive accessory and did away with memory unit support. This really only comes into play if your first generation Xbox craps out and you replace it with a slim. Migrating your data may be more difficult.
*** UPDATED October 2011***
I see a lot of crap spewed over on FM.net by users with no clue about what they are talking about. It’s pretty shitty that Turn 10 relies on their players to be the first line of customer support. For technical issues they need someone to monitor the boards and weed out bad information. One of the most frequent post whores over there seems to just post up “contact Xbox support” for a reply and appears to have no relevant experience about which he speaks, so I decided to write up my experience with Xbox DRM, multiple consoles and moving game saves.
I have two Xboxes in my house and play on either depending on which one is open. My girlfriend uses one exclusively and I use the other primarily and it travels with me when I go out of town for work on extended projects. In FM2 I lost count of the number of times I moved my game save, and in FM3 I moved the save 5 or 6 times between the two Xboxes before deciding to just leave it on a USB flash drive to plug in to which ever machine I wanted, I’ve never recovered my gamertag or had a need to. From what I’ve read, gamertag recovery is intended to be used only when your harddrive has been formatted or you buy a new console and don’t migrate from the old one. The hard drive is removable, but this wasn’t to make it easy to take to a friend’s house. It is so Microsoft can sell a cheap drive less version and rape you for a hard drive later without the customer needing to crack open the case to install it.
All problems with game saves and DLC come from Microsoft’s use of DRM on game content. When you buy content the license is registered for your gamertag and your console ID. When you try to use it, the DLC tries to authenticate against the console ID and only if that fails uses the purchasing gamertag. The console ID check doesn’t need an internet connection, but the gamertag check requires an internet connection. It’s really simple, when you download content all gamertags on that Xbox can use it. If you swap consoles only the gamertag that purchased the content can use it and then only after authenticating over Xbox Live. Where you will have problems is when you swap consoles for any reason and your internet connection drops offline. Since you are no longer on the original console that check fails and without internet it can’t verify the gamertag, so you can’t use the DLC.
It was this way in FM2, when I ran into my first RROD. I bought a new Xbox while my original Xbox was getting repaired. I used the migration cable to move my hard drive contents to the new Xbox since it was larger, but when I lost my internet connection I would get kicked out of the game with an error about “This profile uses missng content”. Different gamertags saw different content and it was a real nuisance. Eventually Microsoft came out with their licence migration tool and that fixed my problems. To avoid this in the future I took some steps that, though not cheap, have been bulletproof:
- Set up a gold account associated with each Xbox. Tonka Crash is my original gamertag on what I consider my primary Xbox. Zen Driver is a gold account on my secondary Xbox even though I use the Tonka Crash gamertag most frequently on this box. A Family Plan makes this cheaper.
- Use only the gamertag associated with each Xbox to download DLC to it’s hard drive. Tonka Crash is used to download content on my primary Xbox and Zen Driver downloads content on my second Xbox. You can’t use the same gamertag for multiple consoles, because Microsoft maintains a history and knows you already bought it, so they don’t offer it up for sale again. Your download history can be used to download it on multiple consoles, but the license is still associated with the original console you used to buy it.
- Buy a copy of the game for each Xbox. Since there is zero day DLC in the game case that you cannot buy from the Marketplace the only option is to get another copy of the game. In my case this was 2 preordered LCE copies.
- Buy DLC for each console. That meant 2 Season Passes, one for Tonka Crash and one for Zen Driver. Pre-order DLC complicated this. In FM3, pre-order DLC was only available from Gamestop, so I bought 2 pre-orders to keep the DLC matched. In FM4 there were 5 unique Pre-order DLC cars. Since I was already planning to get 2 copies of the game I went ahead and got them from different places to get 2 of the pre-order cars and tracked down the other 3 on e-bay. These got installed on my primary console, so both my girlfriend and I could use them. She really wanted the CR-Z and I wanted them all. I then redownloaded the DLC on my secondary xbox using my download history for Tonka Crash. When I play as Tonka Crash, the original purchaser, I have access to the pre-order cars on both Xboxes, but Zen Driver cannot see them on the secondary console. I’m running a risk that the cars will disappear from my garage if Xbox Live is offline (see below). These cars are cheap in game to replace so I’m not too worried if that happens.
So now I have two Xboxes with DLC installed for each Xbox. What about moving the save?
- Get a USB flash drive,
16GB 32GB (as of Nov 2012) is the largest the Xbox supports.
- Put your Gamertag on the USB flash drive. Go into System Settings->Memory->Hard Drive->Profiles find your gamertag and MOVE it to the USB flash drive. It will show up in the
- System Settings->Memory as a memory unit. You have to log out for this step, but the system will prompt you. Once it’s on the USB flash drive log into that profile. I always move the gamertag before moving any of the game files.
- Put your game save files on the USB flash drive. You need to be signed in to the gamertag you just moved for this step. Go into System Settings->Memory->Hard Drive->Game Content. Find FM4 and find all the files owned by your gamertag. These are save files for FM4 One has “saved game” in it’s name, the rest contain your tunes, paints, etc. The only files we are concerned with are owned by your gamertag. All the other files in the directory are DLC, and the data installed from the game disks. The game save file can only exist in one place at a time, so it must be MOVED to the USB flash drive, but the save files for tunes and paints can be copied so you can backup your tunes and paints across systems or on multiple keys. A lot of people seem to think the game save can’t be moved because they try to copy it and get an error that it can’t be copied. Which is true; you can’t copy the game save, but it can be moved. A lot of people think the game save consists of the entire directory. That’s not true. The game save is one file, the other files are saved data, but not considered saved game. Only the game save cannot be copied everything else can be copied as much as you want and I recommend backing up vinyls, tunes and designs. These can get corrupted and if it does you have to delete that file. If you have a backup you can recover, if not the contents of a corrupt file are gone.
- Do not copy any of the DLC packs, you should already have them downloaded on the other console. If they are properly licensed on the hard drive you will be able to use them even when playing from your USB flash drive.
- If you want to copy any other game saves, now is the time to do it. Some games let you copy game saves, some will only let you move them. It really depends on the game and whether or not the gamer would gain an advantage by being able to load an old save. I have copies of my Mass Effect 1 & 2 saves on both of my systems just in case one system dies, since it was one of the first games I ran into that made having a history relevant to the next release of the game series.
- Do you have the desktop theme? Leave it behind. It was DLC too, so use your gamertag associated with the console to download it. Like game content, once it’s downloaded you should be able to use it. I am.
Now your gamertag and gamesave exist on the USB flash drive, but all add on content is on the hard drives. You can play off the USB flash drive or move your gamertag and content to the hard drive of a different Xbox. I have the Tonka Crash gamertag and save on my USB flash drive.When I plug it into my secondary console Zen Driver has already download all necessary DLC, and it’s licensed to that console, so the Tonka Crash gamertag can use it without needing an internet connection.
On to the problems:
- “I took my hard drive over to my friend’s/parent’s/dealer’s house to get the DLC and it doesn’t work when I brought it home” No shit, Sherlock, in this case the DLC is licensed to the xbox you used for downloading, not yours. There is no licensing scheme to associate it to a hard drive, only the console ID and gamertag. If you suffer from this problem get your console on the internet and migrate the licenses. If you just copied your friend’s DLC files, go into your Memory Settings, delete it, then go buy it. A copy of someone else’s DLC will never work. I’m surprised how often this problem and variations on the same thing keep coming up. If you are going to use someone else’s internet to download DLC, take your console, not just the hard drive. It’s not that difficult to pull the cables loose from the back of your Xbox and take your console to your friend’s house. Depending on the relative generations of your console and your friends, you may be able to take just the console and leave your cables and power supply at home. BUT there are gotchas, not all consoles have HDMI and the power plug changed on the newer generation consoles. Remember to take out any disks before moving the console. I fubar’d a FM2 disk after it flew to Florida in the drive.
- “I used a different gamertag to download the DLC and it doesn’t work on my console” This is usually some dumb ass that was home for Christmas and wasted his LCE code on his family’s xbox using his brother’s gamertag and now can’t use the code when he went back to school. You need to migrate the license to your console using the gamertag that originally downloaded it, or buy another copy of the game to get a fresh set of cards. If it was Marketplace DLC just buy a new set if you can’t migrate the licenses. This might be a circumstance where recoverying the gamertag might be worthwhile. Recover the gamertag and migrate the licenses then all users should be able to use the DLC.
- “I just bought a bigger hard drive and my DLC doesn’t work on the new drive” Personally I’ve never seen this issue and since DLC isn’t licensed to the hard drive it can’t be the real problem. Usually the guy complaining bought a new Xbox with a bigger hard drive, moved his content, but still needs to migrate his licenses. During the time I was playing FM2, the NXE update came out that let you install games to your hard drive. I swapped out the 20GB drive on my secondary system for a 120GB drive. I used the included migration cable and didn’t have any issues with DRM since I was still playing on the same console.
- “My DLC cars disappeared from my garage.” I’ve never seen this, and hopefully never will. However, I do have an idea about what’s going on. In FM2 you couldn’t play at all if you used unlicensed DLC. In FM3 it seems T10 decided to let you play, but they would fuck you over in the process and delete any cars that came from unlicensed DLC. You do get a warning message expliciting telling you this will happen, but apparently idiots can’t read and just click through it. It’s real simple: If you change Xbox consoles since you bought DLC, you must migrate your licenses to avoid this problem. Never rely on the connection to Xbox live to be online for authenticating your gamertag. If you take your save on a USB key to a friends house make sure he has the DLC, and it’s licenses are tied to the console before loading your game. If your buddy didn’t do a license migration after his last RROD and you load your game save, say bye-bye to your DLC cars. This has been happening to several people that take their hard drive to a friend’s house without internet. As soon as they load their game save, “Poof”, bye bye DLC cars. With 30 DLC cars at launch and another 10 per month odds are you will have DLC in your garage. If you connect your hard drive to any console other than the one licensed for the DLC you must be connected to Xbox Live or the DLC will be deleted from your garage. There is no recovery other than to purchase the cars again in game.
- “I used a Datel Xport to backup my game save and I can’t use my game save” To put it bluntly: You’re fucked and it’s all your fault. In Microsoft marketing speak, 3rd party peripherals are not supported by Xbox or Xbox Live. In reality, the Datel Xport was used for glitching game credits and Turn 10 introduced code changes to combat this. Moving your game save by any method not native to the Xbox runs the risk for corrupting your game save. I’ve been lucky, I’ve never had a game save get corrupted, and would like a supported method to backup the thousands of hours spent in the forza games. The best I can do is try to avoid behavior likely to corrupt a save. My primary Xbox is plugged into an UPS to avoid power cutouts. Necessary or not, I still make it a habit to back out to the start screen before shutting down or jumping to the dashboard. I come from PC gamer background where all games had a method to exit the game and return to the desktop. On the Xbox I’ve found it odd that most games don’t have a designated exit.
- “My Xbox died and I bought a new one, how do I recover my game” If your hard drive failed, you’re screwed. You should have used the Cloud Storage feature. Start over. If it was a RROD or E74 error your console is toast, but your hard drive should be fine. You have a couple options here. If you get a new xbox of the same generation you can just put your old drive on it and use it right away if you want. Personally I would go ahead and move my stuff to the newer hard drive. Here you have a choice, you can either use the official Xbox migration cable or a USB flash drive to move stuff between the hard drives. I’ve done both methods and either way works. If you have a migration cable go for it, if you have to order one, I’d probably use the USB flash drive. The migration cable is only usable for this one task and once you use it, odds are you will never need it again. There are also 2 version of the cable one for the 1st gen only and one that does both. My preference for the USB flash drive is that it is a flexible device useful beyond just storing Xbox data. BUT, and this is a big but, to use a USB flash drive you need access to a console the same generation as your dead console since you need someplace to plug in your old hard drive. (You could pull the drive out of the 1st gen enclosure and plug it directly into the slim console, but this violates the warranty on the hard drive) This may force you to get a migration cable. In my case I have 2 consoles in the house. If you don’t have a spare, you need to borrow a friends or maybe Geek Squad at Best Buy could help you out. You need to mount your old drive onto a working console, move your profile and game save data like I describe above to the USB flash drive and then put on the new hard drive and move the data off the USB flash drive to the new drive. It may take a couple passes to get everything if you had a lot of stuff. Skip copying installed game disks and DLC can be re-downloaded using your download history in Account Management. After you get everything moved you need to migrate your licenses to the new console and you’re ready to go again.
- “How do I move my game to a different gamertag.” If you just renamed your existing gamertag the existing save should still be accessible. If you want to change to a completely new account you can’t. The save is tied to your gamertag and there is no renaming the game save. You have to start over. However, you can gift stuff to the new account to make the transition less painful. This requires both accounts have Gold Xbox Live accounts. You can gift cars, designs, tunes and vinyl groups. I routinely gift copies of designs and vinyl groups between accounts to act as a save just in case something gets corrupted. To move credits between accounts have the cash poor account put up an auction with a buyout for you to purchase from the account with the credits. If you can’t access the old save because you can’t log into the old gamertag for whatever reason, contact Xbox support, they should be able to help you recover your login information.
Always verify that DLC exists before loading the game when you move from console to console. Go into the System Settings->Memory->Hard Drive->Games and make sure all DLC is there. Whenever I buy DLC, I take the time to do it on both consoles so I know it’s there.